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Self-exclusion in plain English

Self-exclusion is a formal way for a person to block or restrict their own access to gambling for a chosen period. Depending on the market, it can apply to one operator, several websites, retail products or gambling venues.

The system only works when operators identify the customer correctly and check the exclusion record before allowing access. These articles explain how exclusion tools work, how regulators test them and what can happen when an operator's verification fails.

Self-exclusion guides and enforcement news